Question #1
Are all your cakes sugar free and low carb?

Yes. All our cakes are sugar free and low carb, perfect for diabetics and those on ketogenic diet.

Question #2
What are the prices of your cakes, and how to order?

Please click on the link below to order. Prices of our cakes are provided as well in our website www.chrishaskitchen.com

Question #3
What is the sweetener that you use?

The sweetener used in all our cakes is isomalt.

Question #4
Is isomalt Keto friendly?

Yes, isomalt is very keto friendly. Isomalt’s GIycemic Index (GI) is only 2, ketogenic diet allows sweeteners that have a Gl that is lower than 5. You may refer to ketolifehacker.com and ketoevangelist.com

Question #5
What are the storage instructions of your cakes?

• Strawberry Shortcake – The cake should be refrigerated. If not consumed within 2 days, please store in freezer on the 3rd day to preserve the fresh strawberries. It easily thaws in room temp or in the chiller if ready to be served again.
• Sansrival – Keep Frozen.
• Bordeaux Chocolate Fudge – Keep Refrigerated.
• Moist Chocolate Cake – Keep Refrigerated.
• Tiramisu – Keep Refrigerated.
• Burnt Basque Cheesecake – Keep Refrigerated.
• Ube Burnt Basque Cheesecake – Keep Refrigerated.
• Carrot Walnut Cake – Keep Refrigerated.
• Avocado Pistachio Cheesecake – Keep Refrigerated.
• Red Velvet – Keep Refrigerated.

Question #6
What is the shelf life of your cakes?

• Strawberry Short Cake – 2 days (Refrigerated), 1 month (Frozen)
• Sans Rival – 1 month (Frozen)
• Bordeaux Chocolate Fudge – 4 days (Refrigerated), 1 month (Frozen)
• Moist Chocolate Cake – 4 days (Refrigerated), 1 month (Frozen)
• Tiramisu – 4 days (Refrigerated), 1 month (Frozen)
• Burnt Basque Cheesecake – 4 days (Refrigerated), 1 month (Frozen)
• Ube Burnt Basque Cheesecake – 4 days (Refrigerated), 1 month (Frozen)
• Carrot Walnut Cake – 4 days (Refrigerated), 1 month (Frozen)
• Avocado Pistachio Cheesecake – 3-4 days (Refrigerated), 1 month (Frozen)
• Red Velvet – 4 days (Refrigerated), 1 month (Frozen)

Note: If you decide to put in the freezer so it will last longer, cut it into serving portions before freezing so you only thaw the part that you will consume. This does not apply for Sans Rival as it needs to be stored & served frozen.

• Cauliflower Rice – 2 months (Frozen)

Question #7
What are the macros and ingredients of your products?

STRAWBERRY SHORTCAKE
Ingredients: Almond Flour, Eggs, Isomalt (sweetener), Heavy Cream, Strawberries, Olive Oil, Gelatine, Strawberry Flavoring
Macros (8 servings per cake)
Calories 103.92
Protein 2.70
Net Carbs 1.35
Fat 9.6

BORDEAUX CHOCOLATE FUDGE
Ingredients: almond flour, eggs, cream, Bordeaux Chocolate, Lindt 85% Chocolate, butter, olive oil, gelatine, and isomalt (sweetener),
Macros (8 servings/cake)
Calories: 216.36
Protein – 3.12
Net Carbs – 3.71
Fat: 19.05
Sugar: 0.275g (from lindt)

SANS RIVAL
Ingredients: Grass Fed Butter, Eggs, Cashew or Almond Nuts, isomalt (sweetener)
Macros (amount per serving)
Size 4”x12” 3 layers 12 servings
Size 6”x12” 4 layers 24 servings

CASHEW KETO SANSRIVAL
Calories – 141.6
Protein – 3.34g
Fat – 13.27g
Net Carbs – 3.08g

ALMOND KETO SANSRIVAL
Calories – 132.34
Protein – 3.21
Fat – 12.86g
Net Carbs – 2.03g

MOIST CHOCOLATE CAKE
Ingedients: almond flour, eggs, cream, unsweetened chocolate, butter, olive oil, and isomalt (sweetener)
Macros (8 servings/cake)
Calories: 286.18
Protein – 4.87
Net Carbs – 2.04
Fat: 25.83

TIRAMISU
Ingredients:
Almond Flour, Eggs, Olive Oil, Isomalt, Heavy Cream, Cream Cheese, Espresso, Bordeaux Cocoa, Gelatine
Macros (8 servings/cake)
Calories 135.38
Protein 3.48
Fat 12.73
Net Carbs 1.63

BURNT BASQUE CHEESECAKE
Ingredients:
Cream Cheese, Heavy Cream, Eggs, Tapioca, Isomalt
Macros (8 servings/cake)
Calories 156.95
Protein 3.90
Fat 14.86
Net Carbs 3.76

UBE BURNT BASQUE CHEESECAKE
Ingredients:
Cream Cheese, Heavy Cream, Eggs, Taro, Ube Flavoring, Isomalt
Macros (8 servings/cake)
Calories 148.75
Protein 3.71
Fat 13.38
Net Carbs 4.8

CARROT WALNUT CAKE
Ingredients:
Cream Cheese, Almond Flour, Heavy Cream, Walnuts, Carrots, Eggs, Isomalt, Cinnamon, Gelatine
Macros (8 servings/cake)
Calories 232.59
Protein 4.53
Fat 22.98
Net Carbs 2.27

AVOCADO PISTACHIO CHEESECAKE
Ingredients:
Avocado, Pistachio, Creamcheese, Heavy cream, Isomalt, Almond flour, Butter, Gelatine
Macros (8 servings/cake)
Calories 202.64
Protein 3.60
Fat 19.40
Net Carbs 2.73

RED VELVET
Ingredients: Almond Flour, Eggs, Isomalt, Olive Oil, Cocoa, Red Food Color, Greek Yogurt, Cream Cheese, Heavy Cream
Macros (8 servings/cake)
Calories: 224.29g
Protein: 5.07
Fat: 21.89
Net Carbs: 2.36g

SALTED EGG FISH SKIN
Ingredients: Cream Dory Fish Skin, Salted Egg Yolks, Curry Leaves, Butter, Isomalt, Spices
Macros (3 servings per pack of 36.67g/serving)
Calories – 235
Protein – 11
Fat 19.06
Net Carbs 0.57

CAULIFLOWER RICE
Ingredients: Cauliflower
Macros (62.5g per serving)
Calories – 15.62
Protein – 1.19
Net Carb – 3.12
Fat – 0.19

Question #8
Can I change my delivery address?

Yes, change in delivery address can be requested before 2PM the day before delivery. A fee of PHP100 + delivery charge to the new address is charged for this request. If request is received after 2PM the day before delivery or on the day of delivery, the fee is PHP150 + delivery charge to the new address. Request cannot be accommodated if payment for the request in change of delivery address is not yet made. Kindly send your request to Facebook or Viber 0909-3835245.

Question #9
Can I cancel my order?

Yes, we charge a cancellation fee of 20% of your total bill (excluding convenience fee) if done at 10AM the day before the delivery. Cancellations received after 10AM the day before delivery or on the same day are no longer allowed. Payment for cancelled orders received after 10AM the day before delivery or on the same day, will no longer be credited back to your account. Kindly send your request to Facebook or Viber 0909-3835245.

Question #10
How can I receive my money back for a cancelled order?

Credit for cancelled orders less cancellation fee are processed 5-7 working days upon receipt of cancellation request. Credit will be done via bank transfer to your BDO or BPI account. If you don’t hold an account with either BDO or BPI, return of funds will be done via Palawan Express for an additional fee. Return of funds via Western Union or any other remittance center is not allowed for clients that are based abroad.

Question #11
Can I change the delivery date of my order?

Yes, depending on the availability of the cakes as we might already by fully booked on that date. Request must also be received 2PM the day before delivery. We charge a fee of PHP200 for a change in delivery date. Kindly send your request to Facebook or Viber 0909-3835245. Request cannot be accommodated if payment for the request is not yet done.

Question #12
I was not available during the time of delivery, can your re-deliver the cake?

Our courier will text or give you a call once he has reached the delivery address. Our maximum waiting time is 15 minutes. If there is no one available to receive the cake, your order is considered cancelled. We can re-deliver the cake for a fee of PHP150 + delivery fee. Re-delivery can only be done on the same day, schedule will depend on the availability of our rider. Please pay re-delivery fee directly to our rider. We don’t accommodate next day re-delivery as this will affect the quality of our cakes.

Question #13
Do you accept rush orders or same day orders?

Yes, depending on the availability of our bakers. Rush processing fee of PHP250 per cake is charged. Orders after 5PM the day before delivery or same day delivery are considered rush orders. Please send your rush order request to Facebook or Viber 0909-3835245.

Question #14
I am not available on the specified time in your delivery schedule, can I request for a specific delivery time?

We cannot accommodate request to deliver on a specific time as we have to follow a delivery route to ensure that all the orders for the day can be delivered by our rider.

Question #15
Do you allow re-sellers?

We only allow our cakes to be sold in restaurants so we can ensure that our cakes can be stored properly. If you have a restaurant and want to serve our cakes, we need to visit your restaurant to check if you have ample space in your refrigerator and freezer for storage of our cakes. Groceries can re-sell our cakes too if they can guarantee that the cakes are not stored along with meat products. Any re-seller caught storing the cakes along with meat products will no longer be allowed to re-sell. Interested re-sellers can contact us thru our Facebook page.

Question #16
Can I pick-up the cakes I ordered at your commissary?

No, all cakes are only for delivery.

Question #17
I have made a deposit to your bank account after the due date and time given, can you still accommodate my order?

Please do not proceed paying thru bank deposit if you would like to pay after the given due date and time as your reservation has already been cancelled. If you have paid for a cancelled reservation, we will be returning the funds back to you less PHP150 for the processing fee. Return of funds is processed 5-7 working days, thru credit to your BPI or BDO account. If you don’t hold an account with either BDO or BPI, return of funds will be done via Palawan Express for an additional fee.

Question #18
I made a deposit to your account even though I have received your advise that my order has been cancelled, can you use my payment for my next order?

Yes, however there is an additional PHP150.00 to be charged for re-processing your manual order. The PHP150 additional fee is due 24 hours after we have confirmed your pencil booked reservation.

Question #19
I live outside Metro Manila and I haven’t done my hotel booking yet, can I order now and provide a delivery address after I have done my hotel reservation?

No, delivery address is a required field to order in our website. You can provide a hotel address when ordering online. However, should you decide to book with another hotel and change your delivery address, kindly refer to number 8 of our FAQ.

Question #20
Do you allow Cash on Delivery (COD) payment?

No, payments are only accepted thru online transfers, bank deposits, paypal, remittance centers and credit/debit cards.

Question #21
How do I pay for my orders?

Payment can be done via online transfer or bank deposit to our BPI or BDO bank accounts, Paypal, remittance centers, or credit/debit card.

Question #22
Is delivery available in my area?

We deliver in Metro Manila, Rizal (Taytay, Antipolo, and Cainta), Cavite, and Laguna (San Pedro, Binan, Sta. Rosa, and Calamba)

Question #23
How much is your shipping fee?

Manual orders or rush/same day orders are charged the same rate by lalamove + PHP50 priority fee. You may check cost of delivery at www.lalamove.com. Set pick-up location at Pasig Boulevard.

Below are the online discounted shipping fee rates for orders done thru our website:

Bulacan, San Jose Del Monte-280
Bulacan, Marilao-260
Bulacan, Meycauyan-260
Caloocan-165
Cavite, Amadeo-517
Cavite, Bacoor-270
Cavite, Cavite-384
Cavite, Dasmarinas-398
Cavite, General Mariano Alvarez-384
Cavite, General Trias-422
Cavite, Imus-299
Cavite, Kawit-299
Cavite, Naic-470
Cavite, Noveleta-322
Cavite, Rosario-346
Cavite, Silang-432
Cavite, Tagaytay-536
Cavite, Tanza-384
Cavite, Trece Martirez-470
Laguna, Binan-356
Laguna, Calamba-460
Laguna, San Pedro-356
Laguna, Sta Rosa-365
Las Pinas-155
Makati-50
Malabon-165
Mandaluyong-45
Manila-80
Marikina-85
Muntinlupa-155
Navotas-165
Paranaque-110
Pasay-80
Pasig-45
Pateros-50
Quezon City-90
Rizal, Antipolo-99
Rizal, Cainta-70
Rizal, Taytay-85
Rizal, San Mateo-185
San Juan-45
Taguig -70
Taguig, BGC-45
Valenzuela-165

Question #24
I live outside your delivery coverage area. Can you ship my order via lbc?

No, our cakes need to be delivered within the same day.

Question #25
I want to bring your cakes abroad, is it possible?

Yes, our cakes have been hand carried all the way to UK and US.

Question #26
Can you ask your rider to meet me at the airport or at a mall?

No, we cannot guarantee exact delivery time. As such, meet ups at the airport or at a mall is not possible.

Question #27
Is there a minimum amount for orders thru your website?

Yes, minimum is 750 pesos. Orders lower than 750 pesos may be done thru our Facebook or Instagram page. Kindly note though that manual orders thru Facebook and Instagram cannot avail of our discounted delivery rates.

Question #28
Can I place an order with different delivery dates?

The website will only process one delivery date per check-out. You can book a separate order for a different delivery dates.

  • Viber: 09093835245